Shipping policy
We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding public holidays.
- During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- United States: 8–20 business days
Delivery times are estimates only and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Bundle Orders
If you purchase one of our bundle offers, please note that the items included in your bundle may be fulfilled from different warehouses or suppliers.
As a result, your bundle may be shipped in separate packages and delivered on different days. This is completely normal and helps ensure that each item is delivered as quickly as possible.
If your bundle arrives in multiple shipments, there's no need to worry—your remaining item(s) are still on their way. You can use the tracking information provided to monitor the progress of each shipment where available.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
We may offer free shipping promotions from time to time. Any such offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).
Please allow up to 3–5 business days for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Delayed Deliveries
While we strive to meet our estimated delivery times, delays may occur due to circumstances beyond our control, including:
- Customs inspections
- Severe weather
- Carrier delays
- High shipping volumes
- Public holidays
We appreciate your patience and understanding should these situations arise.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
When contacting us, please include:
- Your order number
- A description of the issue
- Photos of any damaged items or packaging (if applicable)
We will work with the shipping carrier to resolve the issue and provide an appropriate solution.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees that may be charged by their local authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Email: rebergerciaran9@gmail.com